Operations advisor

Regio:
Amsterdam
 
Functieomschrijving

Responsibilities

  • Gives advice and guidance to the Heads of Mission and country programme management in the portfolio towards tactical decision making which involves analysis of field questions, problems and solutions; 

  • Safeguards operational policies of the organization while channelling the planning and control cycle of projects at a tactical level; 

  • Coaches the Heads of Missions where appropriate and refers the teams to alternative sources for feedback, as well as identifies opportunities and needs for institutional competence building; 

  • Manages the portfolio on a day-to-day basis as delegated by the Operations Manager, while proactively identifying and referring relevant risks and priorities such as new or large-scale emergencies, security matters, advocacy opportunities, or code of conduct issues; 

  • Supports the HRM policies regarding recruitment, (de)briefings, training & development; 

  • Identifies and follows up on day-to-day financial issues for the portfolio which includes institutional donors, partner sections; 

  • Initiates and coordinates meetings between head office staff (Operational Support Team) on a regular basis and when required beyond the regular meetings; 

  • Assists the Operations Manager in administrative matters of a practical and policy-related nature. 

  • Coordinates the implementation of the control cycle.

  • Each individual working with MSF does it out of conviction and commitment and is ready to uphold the values and principles of MSF.

  • Communication

    Internal

  • With employees in their portfolio on organizational issues to keep them informed;

  • With relevant actors on structural problems regarding the operations to enhance the collaboration/consultation between country programme operations and head office.

  • External 

  • With various platforms on operational matters to keep them informed, to advocate and to represent MSF OCA.

  • Candidate Profile

  • We are seeking a motivated team player who operates on an advanced professional level, is capable of thorough analytical thinking and has a natural ability to effectively putting forward solutions to identified problems. 

  • The successful candidate will have experience working as a Head of Mission in any of the MSF operational sections. We expect the candidate to have held country programme management posts for at least two years.

  • You are required to be familiar with current MSF policy and procedures (ideally on both country programme and head office level) and have good knowledge of the MSF movement and organisational structure. 

  • The position operates in a fast-paced work environment that requires initiative and a flexible, stress resistant attitude. Good communication skills are essential, as well as an excellent command of English, French and/or Arabic proficiency are an asset

  • The candidate must be willing to work irregular hours and spend approximately 15-20% of the time in the country programmes 

  • Competencies

    Strong organisational capacity balancing multiple dynamic priorities 

    Coordinating resource department, ensuring delivery of support to country teams

    Coaching country teams

    Problem analysis 

    Judgment 

    Verbal communication

    Listening 

    Flexible behavior

    Integrity 

    Result-orientation

    We Offer

    A challenging position within a stimulating, professional working environment in a major international organization. 

    A Dutch employment contract, based on 40 hours per week. The contract is for one year with a renewal option.

    A gross monthly salary in scale 17 with a current salary range between € 4,875 and € 6,711, the precise amount will depend on relevant work experience, based on a full-time appointment, if based in The Netherlands).

    Other benefits include:

  • ·30 days off (based on a full-time employment) 

  • ·A premium free pension where MSF covers 100% of the monthly pension contribution 

  • ·8% holiday allowance, paid out with the salary in May 

  • ·Commuting allowance (terms and conditions apply) & work from home allowance 

  • ·L&D will support you with a variety of learning and development opportunities with internal and external trainings and courses 

  • ·An environment that fosters diversity, with colleagues from around the world representing various cultures and background