Internship customer insights

Werkgever:
Viking Europe
Regio:
 
Functieomschrijving

About Us

At Viking, we’re not just about office supplies — we’re about building futures. Based in Venlo, we’re a leading provider in our industry, proud to have a vibrantinternational team of around 400 employees representing 30 nationalities. Here, you’ll step into a dynamic environment where your ideas matter, your growth is supported, and collaboration is key. Join us and kick-start your career in a place where creativity, growth, and innovation thrive!

What to Expect During Your Internship

Are you passionate about understanding customer behavior, analyzing data, and turning insights into action? Do you want to work in a data-driven environment where your research directly influences business decisions? Then join our Customer Insights team, where you’ll dive deep into customer data, conduct research, make surveys and generate insights that help shape marketing, sales, and product strategies. This internship is perfect for those who love analyzing trends, identifying opportunities, and making a real impact on business growth.

Your Responsibilities

  • Assist in conducting market research to gather customer insights and trends

  • Analyse customer feedback and data to identify key areas for improvement

  • Support the development and implementation of surveys and questionnaires

  • Support and conduct customer interviews or focus groups to gather qualitative insights

  • Collaborate with the Marketing and Sales teams to translate insights into actionable strategies

  • Help prepare reports and presentations on research findings

  • Participate in brainstorming sessions to generate new ideas for enhancing customer experience

  • Your Profile

  • You are a 3rd or 4th year Bachelor student studying Marketing, Business, Psychology, Sociology, International Business, or a related field

  • You have strong analytical skills and an attention to detail 

  • You are proficient in using the Microsoft Office Suite (Excel, Word, PowerPoint)

  • Ideally, you already have experience with survey tools and methodologies

  • You can work independently as well as in a team

  • You show enthusiasm for learning and a proactive attitude

  • You have a strong customer focus, curiosity, and empathy

  • You have excellent spoken and written English skills (German is a plus)

  • You are available full-time from February 2026 for a duration of 5-6 months

  • What We Offer You

  • A unique opportunity to develop your skills in an international environment

  • A competitive internship allowance of €500 gross per month, plus a travel allowance (if applicable)

  • 10 days of holiday during a 5-month internship (2 days per internship month)

  • Excellent guidance and support from experienced colleagues

  • An internship program focused on your personal and professional development

  • Hands-on experience in Market Research, Data Analysis, and Strategic Planning

  • Interested? Click the 'Apply' button now to submit your application!

    Got questions? We’re happy to help! Please contact:

    Sandra Koruz

    HR Recruitment Intern

     Kernwoorden