Job description
Title: Head of IT Europe
Location: Amsterdam, the Netherlands
Company Description
Segway-Ninebot is a global pioneer in high-tech electric mobility, dedicated to revolutionizing how people move. Our mission is to simplify the movement of people and goods, making life more convenient and captivating. Beyond leading innovation in micro-mobility, we are deeply engaged in service robotics and intelligent short-term transportation. With the headquarters stationed in Beijing, China, we focus on research, development, design, and distribution of cutting-edge short-distance transportation solutions. Segway-Ninebot Europe operates with branches in The Netherlands, Spain, France, and Germany.
General Description
We are seeking a dynamic and experienced Head of IT to establish, develop, lead and scale our IT infrastructure, digital strategy, and technology systems across our European operations. The ideal candidate will be based in Amsterdam and is a native Chinese speaker with excellent English communication skills and have a proven track record of working and living in Europe in senior IT roles within a scale up environment.
Key Responsibilities
- Strategic Implementation & Digital Planning
- Execute group business/IT strategies in Europe, driving digital transformation across sales, marketing, supply chain, service, finance, HR, and data analytic.
- Collaborate with product divisions and functional departments on business process architecture, data integration, and project implementation.
- Cross-Functional Collaboration & Integration
- Partner with the group IT center on global digital requirements, resource integration, and system architecture.
- Optimize digital workflows and data systems by collaborating with supply chain, sales/marketing, finance, service, and HR teams.
- IT Infrastructure & Security
- Build scalable, secure infrastructure (cloud, networks, cybersecurity, hardware/software).
- Ensure compliance with GDPR and cybersecurity best practices.
- Enterprise Systems Management
- Oversee ERP, CRM, and enterprise applications for performance optimization and cross-departmental integration.
- Organizational Leadership
- Establish, develop, and lead the European IT organization.
- Manage IT budgets, vendors, and regional technology partnerships.
- Cultural & Operational Liaison
- Bridge communication between Chinese headquarters and European teams, fostering cross-cultural collaboration.
Qualifications and Skills
- Native Chinese speaker (Mandarin) with fluent English (written/spoken)
- Bachelor’s degree or higher in Computer Science, IT, Management, or related fields
- 5+ years in IT leadership, including 2+ years in Europe (residency/work experience required)
- Experience in multicultural, distributed teams and integrating Chinese/European operational cultures
- IT architecture experience in large-scale Chinese enterprises (￥10B+ revenue) and 2+ years in European IT strategy/project implementation
- Proficiency in CRM implementation (2+ medium/large European projects as PM, architect, or key contributor)
- Background in complex durable goods (e.g., 3C, home appliances, bicycle), with expertise in European 3C channel IT systems
- Deep understanding of EU IT compliance, data privacy, and cybersecurity standards
- Familiarity with European sales/service workflows, service system development, and sales-production collaboration
- Strong business analysis, product planning, and trend sensitivity
- Strategic thinker with hands-on problem-solving abilities
- High accountability and teamwork orientation