About the Role
As an Implementation Specialist, you’ll play a key role in delivering Abbott Point of Care solutions to healthcare customers across the Benelux region. You’ll support the Commercial Team during product evaluations, lead seamless implementations post-sale, and ensure optimal product usage in active accounts. This is a field-based role that combines technical expertise, project management, and customer engagement.
Key Responsibilities
Lead and manage timely product implementations across customer sitesSupport product evaluations with hands-on training and feedbackAct as first-line support for networked product installationsCollaborate with Commercial Teams to expand product usage in existing accountsDeliver field-based training to new APOC employeesConduct and oversee customer correlation studiesProvide on-site support during field actions or customer complaintsOffer technical guidance to Regional Account Managers to support commercial goalsWhat You’ll Bring
Proven experience in healthcare or laboratory environmentsStrong project management and organizational skillsExcellent communication and interpersonal abilitiesAbility to manage multiple projects and adapt to shifting prioritiesTechnical proficiency in Microsoft Office and basic networkingFluent in Dutch and English; French is a plusDegree-level education preferredWhy Join Us?
This role offers the opportunity to make a real impact in healthcare delivery by ensuring customers receive the best possible experience with Abbott Point of Care solutions. You’ll be part of a dynamic, supportive team and work in a role that blends technical know-how with meaningful customer interaction.