Room attendant (f/m/x)

Werkgever:
SWISSOTEL
Regio:
Amsterdam
 
Functieomschrijving
Job Description

We are seeking a dedicated Room Attendant to join our hospitality team in Amsterdam, Netherlands. As a Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and pleasant stay by maintaining the cleanliness and presentation of our guest rooms and public areas.

  • Clean and tidy guest rooms, bathrooms, and public areas to the highest standards
  • Make beds and change linens as required
  • Replenish guest amenities, toiletries, and other supplies
  • Vacuum, dust, and mop floors in assigned areas
  • Report any maintenance issues or damaged items to the supervisor
  • Assist guests with special requests and ensure their needs are met promptly
  • Follow proper handling and disposal procedures for cleaning chemicals and equipment
  • Adhere to health and safety regulations and hotel policies at all times
  • Collaborate with other departments to ensure smooth operations and guest satisfaction
  • Maintain confidentiality regarding guest information and hotel operations

Qualifications

  • Excellent attention to detail and commitment to cleanliness standards
  • Strong time management skills and ability to work efficiently
  • Friendly and professional with a customer-focused attitude
  • Basic English communication skills, any other languages are advantageous
  • Ability to work flexible hours, including weekends and holidays
  • Previous experience in housekeeping or cleaning roles is preferred
  • Knowledge of hospitality industry standards is advantageous
  • Willingness to learn and adapt to new cleaning techniques and procedures
  • Ability to work both independently and as part of a team


Additional Information

  • Work within a highly motivated and enthusiastic team at one of the best-operating hotels in Amsterdam
  • Receive a competitive salary in line with the Collective Labour Agreement in the Netherlands. 
  • Enjoy yearly staff parties and team-building activities to support team cohesion
  • 8% gross holiday allowance (accrued monthly), paid out in May every year
  • 25 vacation days per calendar year on a full-time basis;
  • Travel allowance of maximum €150,- per month
  • Be part of Accor’s employee benefit system and enjoy discounted rates (including family and friends) all around the world together with discounts on F&B (you will receive a personal card to enjoy these benefits)
  • Refer a friend system that gets you 200€ per referral after their probation period; paid out next month
  • Access to a great Learning & Development e-learning platform offered by Accor "Learn your Way" and more opportunities with Accor Academy to grow your career