Join Patrique Mercier Recruitment JP as a Dutch Customer Support Representative for a leading Big Tech Company with an exciting opportunity that includes paid relocation to beautiful Greece! In this role, you will provide exceptional support to Dutch-speaking customers, assisting them with their inquiries related to innovative tech products and services. This position not only allows you to enhance your professional skills in a dynamic work environment but also lets you immerse yourself in a vibrant culture while enjoying the stunning Mediterranean lifestyle. If you are passionate about technology and delivering outstanding customer service, we would love to hear from you!
Responsibilities - Provide top-tier customer support to Dutch-speaking clients via phone, email, and chat.
- Assist customers with inquiries regarding product features, services, and technical issues.
- Resolve customer concerns effectively and efficiently, ensuring a high level of satisfaction.
- Document all customer interactions and solutions in the CRM system for tracking purposes.
- Collaborate with team members and other departments to streamline processes and improve service delivery.
- Engage in ongoing training to keep up-to-date with new product features and enhancements.
- Contribute ideas for improving customer service operations.
Requirements
- Fluency in Dutch and English; proficiency in additional languages is an advantage.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Prior experience in customer support or technical support is a plus but not mandatory.
- Willingness to learn and adapt in a fast-paced environment.
- Ability to work both independently and as part of a team.
- Openness to relocating to Greece and embracing a new cultural experience.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )