Interim dynamics 365 ce consultant

Werkgever:
Amstelbay
Regio:
Rotterdam
 
Functieomschrijving

For one of our clients we are looking for a senior Dynamics 365 CE Consultant with at least 5 years of experience in CE implementations.



Requirements

Ideal profile: 

  • Strong expertise in the Customer Service and Field Service modules.
  • Relevant experience in Customer Care processes: Case Management, Email Routing, Call Routing.
  • Solid understanding of business processes and ability to configure Dynamics 365 applications (workflows, dashboards, forms).
  • Familiar with custom entities/fields, business rules, and security roles.
  • Knowledge of integrations with other systems via APIs or Power Automate.
  • Nice-to-have: experience with Dynamics CRM (Opportunities, Quotes), consumption-based processes, and Advanced Forms.


Benefits

Start: asap

Hours: 32 - 40 per week

Duration:  3 months, with option to extend

Availability: on-site in Rotterdam (Monday + Thursday), remote on other days



 Kernwoorden