Permanent Sales Services & Marketing IT Business
Are you an ambitious, motivated and solution-oriented individual? Do you like to work in a dynamic and dedicated team of Business IT professionals? Then this might be a role for
OMRON is now seeking a highly motivated IT Business Analyst who has very good knowledge and understanding of Sales Services & Marketing processes and of applications supporting those processes like CRM, CPQ, Case Management to join the OMCE IT Business Process Innovation department
As Sales Services & Marketing IT Business Analyst you will act as the vital link between our business strategy and technology execution. You will immerse yourself in our Sales, Marketing, and Customer Service departments, driving process improvements and ensuring our core applications deliver maximum
If you are passionate about optimizing commercial workflows and translating business needs into powerful technology solutions, this is the perfect role for
About
Founded in 1933, OMRON is a leading, innovative multinational with more than 28,000 employees in 44 countries. We specialize in the development, production, distribution, marketing, and sales of products and services across industries including automation, electronic components, and
Our EMEA IT
Key
As BPI Sales Services & Marketing Business Analyst, you will be responsible
Strategic Business Serve as the strategic liaison between commercial business units (Sales, Services, Marketing, Customer Service) and IT to ensure technology roadmaps align with business Proactively identify and champion opportunities for process automation and efficiency gains within our commercial Solution Delivery & Project Translate complex business needs into clear, well-documented functional requirements, user stories, and process Act as a key functional expert on projects, supporting all phases from initial analysis and design through to testing, training, and Collaborate closely with the business stakeholders, the IT development teams and external vendors to design and implement robust, scalable Possess the capability to lead and deliver small-to-medium scale system enhancements and IT initiatives from requirements through to Application Support & System Provide expert functional support for our core commercial applications (e.g. Salesforce Provide hands-on administration of our business systems, including managing system configurations, performing regular maintenance, and developing solutions using Investigate and perform root cause analysis of incidents, moving beyond simple fixes to recommend permanent solutions and systemic Follow change management best practices to ensure smooth adoption of new systems and processes by What You'll Bring (Qualifications &
Core A minimum of 5 years of experience in an IT Business Analyst or a similar functional role, with proven experience in a digital transformation At least 3 years of hands-on functional experience with Business Applications supporting Sales Demonstrated expertise and knowledge in Sales, Marketing, and Customer Service processes and best Cross-application Experience with customer-facing systems is a plus, as the company is moving towards opening up more applications to Experience with emerging technologies, including Generative AI, is highly Technical & Methodological Solid experience in process design, mapping, and change Functional knowledge of application integrations and data flows: familiarity with orchestration and integration cross applications and platforms is Proficiency with data query tools (e.g., SQL) and experience with BI software and data Knowledge of ITIL principles (Incident, Problem, Change Management) and project management High proficiency in the Microsoft Office 365 Who You An Analytical A Proactive An Exceptional A Natural Formal Bachelor's or Master's degree in a relevant field (e.g., Business Information Systems, Computer Full professional proficiency in English (verbal and Must have a valid EU working What can OMRON offer
A diverse, international, and inclusive workplace where everyone can Learning, analysing, improving, innovating processes in a global and complex sales and supply chain Being part of a global IT and Business reformation Hybrid working environment with flexibility to balance office and Opportunities to join trainings and courses for your personal and professional A competitive compensation and benefits package A good salary according to your 29 days of annual paid leave (for full-time A company laptop and mobile Commuting allowance or reimbursement for public Work-from-home allowance and Option to work from abroad up to 20 days per Modern pension Opportunity to participate in company health insurance, and fitness This role requires working from OMRON Headquarters in Hoofddorp, Netherlands. Applicants must have the right to work in the