Technical support engineer (factory installationsupport)

We provide quality solutions for
technical disturbances to secure delivery performance of our
Twinscan systems. We value mutual respect, teamwork, ownership, a
proactive attitude and a continuous drive to improve. We are
committed to all our customers and we are proud to strive for world
class operations while having fun in our jobs. />

Support: You’ll support  the output versus
planning end2end. First line hands-on trouble shoot support for
volume production within Twinscan Factory and third line support
for the install organization. />Machine
technology: You have a
detailed knowledge and overview of the status of all current volume
machines that are actually produced including related
technologies.
Planning: You
are able to plan analyses and solution of problems including
consequences for Volume Production and field operation problems
(recover sequence and/or PCS/Fishbone). />Problem Solving: You
can point out structural problems, analyze them and generate
solutions, whenever necessary together with Production Engineering
and/or Development & Engineering. />KPI control: You
will monitor the quality and timing of problems and their
implementation, including technical realization. />Knowledge transfer: You are
hands on knowledge transfer to Volume Production. Actively seek for
knowledge within Pilot production. />Cooperation: Work
closely together with other support departments to secure effective
problem analysis and continuity. />Initiative: You
will take the lead by executing plans, undertake the right actions
on time and take action even when the chance of success is not
totally clear. 
Creative: Focus
on finding more solutions to one problem, you are able to perceive
the problem on multiple ways and are able to think out of the
box.
Multitasking: You will
deliver work with good quality and respect delivery deadlines, even
when multiple tasks are executed at the same time. Demonstrates a
systematic, professional and calm approach when executing several
assignments.