FunctieomschrijvingBedrijfsomschrijving You
will join a leading company in Alkmaar with decades of experience
in providing high-quality products and services. The Inside Sales
department plays a key role in building strong relationships with
customers, offering tailored solutions, and providing exceptional
service. The company’s modern logistics and systems ensure
efficiency and fast service across Europe.
We cannot provide more details about
the company at this stage. You will receive full information during
the recruitment process.
/> Working hours
Monday to Friday during regular office hours.
Functieomschrijving “Guten
Tag! Bist du bereit, Kunden glücklich zu machen?” Looking for a
dynamic role where you can use your German skills every day? We
have the perfect opportunity for you! Earn up to €3,200 per month!
As a Customer Service Representative, you are the first point of
contact for German-speaking customers and ensure their questions
and issues are resolved quickly and professionally. Apply
now!
Employment agency
Manpower is looking for a Customer Service Representative for a
company in Alkmaar.
/> As a Customer Service Representative, you will:
Handle technical, commercial, and logistical
inquiries from German-speaking customers
Manage incoming and outgoing calls and emails,
ensuring clear and prompt communication
Collaborate with internal teams (Order Entry,
Logistics, Finance) to guarantee timely and accurate deliveries
Create and activate customer accounts on the
company’s online platform
Manage customer
returns, complaints, and issue resolution efficiently
Maintain accurate records in the CRM system of
customer interactions, orders, and service requests
Continuously work on service improvements to
enhance customer satisfaction
/> What’s in it for you
Gross salary from €2,800.- to €3,200.- per
month
Travel allowance according to
company policy
Full-time role, 40 hours
per week
Temporary contract via Manpower
with the possibility of a permanent contract
Access to 200+ free online training courses
via Manpower Academy
Pension plan via
Manpower
Functie-eisen
Fluent in German (spoken and written) and good command of
English because of job duties
Experience in customer service, telephone
sales, or consultative roles is a plus
Familiarity with CRM systems, Power BI, and AX
software is advantageous
Strong
communication skills and active listening
Proactive, solution-oriented, and
customer-focused attitude
/> Does this sound like the role for you? Apply
today via Manpower and start making customers
happy!