Solution engineer

Werkgever:
SendCloud
Regio:
Eindhoven
 
Functieomschrijving

This is what you tell people at parties

At Sendcloud, we have an all-in-one shipping solution that automates the shipping process for e-commerce. With more than , customers across Europe (and soon beyond ), Sendcloud is on a mission to become the worlds leading shipping solution. We thrive in a high-performance environment where wins are celebrated together.


As a Solution Engineer, youre the technical powerhouse behind successful enterprise implementations. Youll design, guide, and deliver integrations that make e-commerce logistics seamless. When sh*t gets realor really technicalyoure the one our merchants (and teammates) can count on.


What you will do in this role


  • Lead enterprise implementations: Organize blueprinting and brainstorming sessions, create API interaction diagrams, and manage complex technical project roadmaps.




  • Be the technical project manager: Take over from Sales Engineers after deal handover, and drive merchants to their first stable release of Sendcloud.




  • Shape the ecosystem: Co-create and validate integrations with leading CMS, ERP, WMS, and 3PL solutions.




  • Be the merchants voice: Translate real-world use cases into actionable feedback for Product & Development.




  • Support knowledge-sharing: Train Sales Engineers on technical best practices and help run our internal "training center" for commercial teams.




  • Own aftercare: Provide hands-on support post-launch to ensure successful adoption.




  • Document everything: Deliver solid internal handovers and clear documentation for every project.


  • Our perfect match


  • Can link business goals with technical solutions seamlessly.




  • Excels at translating requirements into clear technical specifications.




  • Creates interaction diagrams that are works of art.




  • Speaks the same language as Product & Development teams.




  • Thrives in problem-solving mode and has a process-driven mindset.




  • Can manage multiple stakeholders and projects at once without losing sight of priorities.




  • Is comfortable working with diverse systems (CMS, ERP, WMS, 3PLs) in the same project.


  • Our Values


    No bullshit: Were transparent, humble, and open. Mistakes are shared, learned from, and moved past.


    Grow & Win: We keep learning, improving, and developing our skillsindividually and as a team.


    Have Fun: We bring our authentic selves to work and enjoy building awesome solutions together.


    Benefits


  • Work in an internationally oriented, certified Great Place to Work!




  • A competitive salary that grows with your accomplishments.




  • Hybrid working model (12 days in the office when needed) + budget to set up your home office.




  • holidays + an extra day off for your birthday




  • 4-week sabbatical after 3 years of employment.




  • 2, yearly study budget for your development.




  • Access to Sendcloud gym, weekly Bootcamp & yoga sessions.




  • Pension scheme and health insurance discount.


  • Want to be the technical anchor for some of Europes most impactful merchants? Join Sendcloud as a Solution Engineer and help shape the future of global e-commerce logistics.