At PPHE Hotel Group, we create valuable memories for our guests and deliver value to our people, assets, and local communities. Join a team that thrives on excellence, collaboration, and innovation.
As Senior Group, Meetings & Events Manager, you will lead a dynamic team responsible for converting group and event enquiries into successful bookings. You'll ensure seamless planning and handover of confirmed events to our hotels, maintaining the highest service standards. Your strategic insight and market knowledge will be key in achieving revenue targets and driving business growth across our properties.
Key Responsibilities
Lead, train, and motivate the GM&E team to reach departmental and personal goals.
Act as the main liaison between Sales, Planning, and hotel General Managers.
Manage and convert enquiries via online portals, email, and phone, ensuring timely responses and effective diary yield.
Collaborate with the Director of GM&E on pricing strategies, promotions, and need dates.
Monitor team performance and client satisfaction, implementing improvements where needed.
Drive creative sales strategies and upsell opportunities to maximize revenue.
Ensure smooth communication between clients, internal departments, and hotel teams.
Oversee online platforms like Cvent and Venue Directory, ensuring proactive business conversion.
Create tailored proposals and maintain high standards of presentation and client engagement.
Support operational excellence and contribute to regional projects and initiatives.
Work with the Director of Revenue NL to ensure accurate forecasting for GM&E for the region.
What We're Looking For
A strategic thinker with strong leadership and communication skills.
Proven experience in meetings, events, or hospitality sales.
Commercially savvy with a deep understanding of market trends and competitor landscapes.
Passionate about delivering exceptional client experiences and driving team success.
Benefits of working for us as a Senior Groups, Meeting & Events Manager:
Birthday bonus of €250 (gross, paid in the month of your birthday)
Competitive salary
Tasty meal during shift
Industry pension plan
25 days holiday
1 extra day off for your wellbeing
Exciting job opportunities within PPHE Hotel Group across Europe
Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
50% F&B discount at our restaurants and bars (for your whole party)
Travel compensation (max €200 net pm based on full-time employment)
Recommend a friend scheme (earn up to €750 for each friend who joins us)
8% holiday allowance (paid yearly in May)
Flexible working policy (if applicable)
Annual company parties and outings
Exclusive discounts in the employee benefit store (www.personeelsvoordeelwinkel.nl)
Discount on the collective health insurance from VGZ
Departmental incentive schemes
Great (online) Learning & Development opportunities to grow your career
An advanced onboarding program
Access to the hotel gym during low peak hours
and more...
PPHE Hotel Group. Create with us.
BedrijfsomschrijvingWe are an international hospitality and real estate group with 37 hotels and resorts, and 8 campsites across five countries. It takes a multi-talented team behind the scenes to support such a large and diverse hotel business. Our teams set strategies, manage operations, and find new ways to engage and impress guests. This is a place where your specialist skills and experience can create a genuine impact – while you progress your career in the hospitality world. You will find roles in both our Corporate Office, Amsterdam and Regional Office, The Netherlands.
Life at PPHE Hotel Group We’re firm believers that inspiring our team members is the key to inspiring our guests. Which is why we have focused on making PPHE Hotel Group such a positive and inclusive, supportive place to be. Our hotels are authentic, so we want you to be the real you too. Because we value the individuality of our people, your voice is listened to – and you will be given every encouragement to express yourself and grow with us. Each hotel location is unique as a workplace, because of its links to its locale and community. At the same time, every team feels part of the wider family. We share the same values, the same standards and the same goals.
Company websites: https://www.jobs.pphe.com/ www.pphe.com www.arenahospitalitygroup.com
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